What RTD travel looks like under the new safety plan

DENVER (KDVR) — FOX31 troubleshooters spent hours on the rails and RTD bus lines on Monday, following a reported plan to move more officers aboard.

The news crew took buses and trains to and from Union Station to see if RTD’s plan to restructure its forces could be spotted. Read RTD’s description of the plan at the bottom of this story.

What the RTD Safety Plan Looks Like on City Center Trains and Buses

At around 10:30 a.m., problem solvers began making several trips to the 16th Street Free MallRide, where a concerned bystander and a driver’s wife said a police presence was desperately needed.

Troubleshooters saw a contracted security guard on one of the mall’s four line rides.

Another viewer told the Problem Solvers that he traveled the E line daily and reported drug use on board. Monday morning, he did not see an officer present in his train.

After arriving at Union Station, troubleshooters checked cars on several E and W lines. On one of the noon E lines from Union Station, two agents boarded.

Inside and outside the bus terminal and Union Station pavilions, problem solvers spotted an increased police and security presence on Monday.

At around 12:45 p.m., RTD Acting Police and Emergency Management Chief Steve Martingano confirmed that the Problem Solvers video captured a man summoned and released for drug use.

To help Transit Police teams combat unwanted activity on RTD property and vehicles, customers and employees are encouraged to download and use the Transit Watch app or call the RTD Security Dispatcher at 303-299-2911.

RTD’s plan to address security

Here is how RTD describes its security plan:

Effective Sunday, April 3, 2022, RTD’s Transit Police Division (TPD) will begin to restructure its forces into four patrol-specific teams. This restructuring effort will allow each team to concentrate and channel its efforts in its respective areas of responsibility.

Acting Chief of Police and Emergency Management Steve Martingano will assign transit police officers and contract security personnel to one of four teams:

• Bus Impact Team
• Rail Impact Team
• Mental Health and Homelessness Impact Team
• Community Engagement Impact Team

The ranking of RTD police officers for each team:

• Manage the administration, planning and operations of their respective teams, which will also be comprised of Allied Universal security personnel and secondary employment officers from local jurisdictions (currently Denver, Aurora and Thornton, with additional other participating jurisdictions in the near future)
• Develop action plans
• Review incident reports and determine deployment adjustments based on incident data
• Respond to customer service complaints for specific locations
• Coordinate with bus and train operations, as well as local mental health providers
• Develop, in coordination with the communications team and local stakeholders, outreach events and recruitment plans


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