Tips and information for fans traveling to Lisbon

Fans are advised to plan their journey to arrive at least an hour before kick-off to allow time for ticket checks and searches at the stadium entrance. Fans still present in Rossio Square an hour and a half before kick-off risk being encouraged to start their journey by the local police.

More information on the Lisbon Metro can be found here…

At the José Alvalade stadium

The stadium will open at 3:45 p.m. Fans should plan their route to arrive at Gate 1 no later than 4:45 p.m.

Wheelchair users and walking disabled supporters will use a different entrance to the stadium, details of which will be communicated directly.

Fans will have their tickets checked and will undergo a body search before reaching the turnstiles. No identity check will be requested at the entrance to the stadium.

The visitors’ section is located on two levels. Blocks A9 and A11 are located on level 0 with blocks B7, B9, B11 and B13 on level 4. The two levels have separate turnstiles, A and B, which are determined by the seats of the block supporters. No movement is allowed between the two levels.

Fans with Category 1 tickets will be located in Block B3 and will also need to approach the turnstiles via Gate 1. They will be directed to a separate area for ticket screening and search.

Tottenham Hotspur stewards will be present at the entrance and inside the stadium, designated as support for visiting supporters.

Safety nets are in place throughout the visiting area.

Accessibility

Wheelchair spaces and wheelchair seats are located in Sector A on level 4 in the visitor’s section. Elevators will be available to access seats via a separate entrance. Sporting CP and Tottenham Hotspur Access Stewards will be on hand to escort supporters to their locations. A Tottenham Hotspur access steward will be permanently based with the supporters.

The recommended metro stations to get to Estadio Jose Alvalade are accessible. However, not all other public transport is accessible in Lisbon.

More information can be found here…

Comprehensive and personalized travel advice will be sent directly to all disabled supporters, including designated stadium entry.

Alcohol

In accordance with Portuguese law, no alcohol will be served to supporters in general admission areas. Non-alcoholic beer will be available and can be taken in the stadium bowl.

Bag Policy

Bags no larger than 20cm x 30cm (A4) will be permitted in the stadium after a search. There is no storage space in the stadium, so supporters are advised not to take larger bags with them.

Flags

Flags and banners without poles, not exceeding 1x1m and with a valid fire safety certificate, are permitted but will be checked by Sporting CP stewards prior to admission. Tottenham Hotspur stewards will be on hand to provide support if needed.

Supporters are reminded that the club’s own Flags and Banners Policy is also on duty during away matches.

Payments

Kiosks will accept card and cash payments for food and beverages.

Prohibited objects

Will not be allowed in the stadium:

  • Alcohol
  • Animals
  • Belts with large buckles
  • Bottles or glasses
  • Cans
  • Drugs
  • Explosive materials
  • Masts
  • Food
  • soccer balls
  • Fireworks or pyrotechnics
  • Helmets
  • Knives
  • Laser pointers
  • Long lens cameras
  • Speakers
  • Promotional or commercial material
  • Multimedia recording devices (excluding mobile phones and personal cameras)
  • Umbrellas
  • radio stations
  • Syringes
  • Tools
  • Weapons

Fans will be allowed to bring a battery/power bank into the stadium.

Leaving the stadium

Supporters will be held back after the final whistle for security reasons. Access to washrooms and food and beverage kiosks will be available during this time. Supporters are politely asked to remain patient until they are cleared to leave.

Fans can return to central Lisbon using the Verde (green) line from Telheiras station.

The spurs respect

We are proud of our superb and loyal support at home and abroad. We all have a responsibility to act as ambassadors of Tottenham Hotspur Football Club and to act as considerate visitors to those who live and work in the cities and countries we visit. Please respect local customs and traditions by not placing flags or banners on local statues or monuments.

We recognize that most fans want to watch a football match and not listen to abusive or indecent talk in the stands. Discriminatory behavior that includes shouting, chanting or actions such as racist, bigoted, homophobic, sexist or anti-disability behavior is unacceptable.

If you witness incidents like these, please notify a steward immediately.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language.

Unauthorized use of tickets

Fans are reminded that the unauthorized resale or transmission of tickets is strictly prohibited. In agreement with the Club Sanctions and Bans Policysupporters selling away match tickets above face value will receive an indefinite ban and a deduction of all ticketing points.

Fans who forward away tickets of equal or lesser value will receive a written warning and a 50% reduction in ticketing points.

About Derrick Hill

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